Privacy policy

This privacy policy describes how No NON NON OUI TEXTILES INC. (collectively:“ NON NON OUI TEXTILES”, “we”, “us” or “our”) collects, uses and shares your personal information.

NON NON OUI TEXTILES wants to protect your identity and the personal information you share with us. This Privacy Policy applies to personal information provided throughout your visit to our website.

1. COLLECTION AND USE OF PERSONAL INFORMATION
   • You can browse our website without having to provide us with any personal information. However, we are required to collect personal information in the following cases:

• You buy products from our online store;
• You request to join our mailing list or to receive other commercial communications;
• You register on our website as a user or member;
• You participate in one of our contests or promotions, respond to a survey or provide a testimonial;
• You apply for a job with our company directly on our website.
  • When you use a credit card to pay for a purchase in our online store, we collect your credit card information in order to process your payment. We may also collect your billing and shipping address, telephone number and email address in order to be able to deliver the products ordered.
  • When you return or exchange purchased products, we may ask you to provide your name, address and telephone number. We collect this information to identify and prevent fraud. For product returns that result in a refund to your credit card, we will ask you to provide your credit card information in order to process and administer the refund.
  • When you subscribe to our mailing list to receive our newsletter or other promotional or commercial communications, we may collect personal information such as:your name and email address. We will only contact you if you wish. You are free to choose, at any time, not to receive our promotional communications by clicking on the"Unsubscribe"button at the bottom of our electronic mailings.
  • To take advantage of some of the features of our website, you may need to register as a user or member. When you register, we ask you to provide your name and email address. When you register online, we may ask your permission to receive marketing information in the future. To withdraw your consent to these communications, please contact us.
  • When you enter a contest, participate in a promotion, or respond to one of our surveys, we may collect your name, address, phone number, and email address. We use this information to administer your participation in the contest or promotion and, in the context of surveys, to understand our customers and to improve our offer of products, services and our promotions. When you register for one of our contests, promotions or surveys, we may ask for your consent to receive marketing information. To withdraw your consent to these communications, please contact us.

1. COMMUNICATION OF PERSONAL INFORMATION
   • Unless otherwise indicated herein, we undertake not to disclose, rent, sell, transfer or exchange personal information concerning our customers to third parties, without having obtained their prior consent.
   • We may disclose your personal information to third parties who perform services on our behalf, such as processing payments, hosting our website, transmitting emails or other communications on our behalf, organization of competitions and promotions or analysis of the effectiveness of our advertising strategy. These service providers are not authorized to use or disclose personal information for any purpose other than to perform the services on our behalf or as otherwise required by applicable law.
   • We and our service providers may be compelled to disclose your personal information in connection with a search warrant, a legal investigation or order or contravention of a law, or otherwise under a applicable law or a court order.
   • We may disclose information we have about you in connection with a merger or sale in whole or in part or in connection with a reorganization or stock acquisition or other change of control of a corporation, as this information may then be considered an asset.
2. WEBSITE INFORMATION
   • When you visit our website, we collect information such as the browser you use, time spent on our website, website usage patterns, and the domain name of the website from which you came. accessed our site. We collect this information to help us evaluate and improve your experience on our website.
3. COOKIES AND PIXELS
   • Our website uses"cookies". A cookie is a piece of data that our site can send to your browser that can be saved on your hard drive to allow us to recognize you when you return. We use cookies on the pages of our website where you are asked to log in or which are customizable. If you are registered with our website, these cookies help us identify you and may be necessary to provide you with the products or services you request. You can always set your browser to notify you when you receive a cookie.
   • Our website may also use"pixels". This technology allows us to know which pages of our website you visit. These “pixels” are used to help us optimize our website for you and future visitors and to analyze our data to review our web and marketing strategies.
4. THE USE OF FACEBOOK AND INSTAGRAM SOCIAL PLUGINS
   • The Facebook social network plugin and the Instagram plugin are integrated into the pages of our website. The Instagram and Facebook Service is one of the Meta products. You can recognize the Facebook plugin on our website by the Facebook logo and the Instagram plugin by the Instagram logo. When you visit our website, the plugin establishes a direct connection between our browser and the Facebook servers. Facebook is thus informed that you have visited our website with your IP address.
   • As providers of the pages, we have no knowledge either of the content of the transmitted data or of their use by Facebook. General use of Facebook is your sole responsibility. You will find more information on this subject in Facebook's privacy policy , and it is your responsibility to read it:https://www.facebook.com/privacy/policy.
   • If you do not want Facebook to be able to associate the visit to our website pages with your Facebook user account, simply log out of your Facebook user account.
5. UNSUBSCRIBE
   • If you no longer wish to receive our emails, please note that each time we send you a newsletter, we give you the option of unsubscribing or unsubscribing from our mailing list.
   • To deactivate your member or user account, you must contact us. Your account cannot be deleted if you are in one of the following situations:
     • You have already purchased an item in our online store;
     • Your data is pending deletion due to a deletion request filed in accordance with the General Data Protection Regulation;
     • You have an active subscription or have had one in the past.

1. SECURITY OF PERSONAL INFORMATION
   • Access to personal information is only permitted to our employees, contractors and authorized service providers who require the information for the purposes described in this policy.
   • It is your responsibility, in order to maintain an increased level of security, to protect online access to your account with a password of your choice. It is strongly recommended not to communicate your password to anyone.
   • Notwithstanding the foregoing, you should be aware that no data transmission over the Internet can be considered absolutely safe and secure. Consequently, we do not guarantee in any way that personal information will not be lost, misused or modified, and we assume no responsibility with regard to the personal information that you transmit to us, nor with regard to the use or misuse of personal information by you or third parties.
   • It is your responsibility to take measures to ensure that shopping on our online store is carried out in complete safety. For example, if you're using a public computer, remember to log off when you're done and never share your passwords.
   • We undertake to take reasonable measures to reduce the risk of harm being caused and to prevent other incidents of the same nature from occurring, if we have reason to believe that a confidentiality incident involving personal information has occurred. is produced. If the incident presents serious harm, we undertake to notify the Commission d'accès à l'information and any person whose personal information is affected by the incident. Confidentiality incidents are recorded in a register.
2. COMMUNICATIONS
   • At NON NON OUI TEXTILES, the person in charge of the protection of personal information is Noémie Zicat, president. For contact her:noemie@zicat.ca .
   • If you have any questions about our privacy practices or if you wish to access or correct your personal information, you can contact us by email at the following address:info@nonnonoui.com .
   • Your right to access your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting you access to such information. If we need or need to contact you regarding any event involving your personal information, we may do so by email or telephone.
3. CHANGES TO THIS POLICY
   • This Privacy Policy may be updated periodically to reflect changes in our privacy practices. It is your responsibility to periodically review our Privacy Policy to keep yourself informed of our up-to-date practices.
   • The revised Privacy Policy will be posted on our website and the date of the last update is indicated at the bottom of the policy. Changes will take effect as soon as they are posted on our website.

(Latest version of this policy:dated April 20, 2023)